Your team, run remotely with Nearwork operating beside it.
You focus on growing the business. Nearwork's industry experts run your team day-to-day — hiring, coordination, reviews, and reporting, all in one operating layer.
Grow the business
Not a staffing vendor. An extension of your company.
Most outsourcing hands you a stack of résumés and walks away. We run the operation alongside you — one point of contact, senior leadership on every team, and people who work by your rules, your brand, and your standards.
A single account manager
Every update, priority, and escalation funnels through one person who knows your business — instead of chasing a dozen inboxes across functions. Communication stays clear and decisions move faster.
Expert leaders on every team
Each function is led by a senior operator with years in the discipline — accountable for quality, standards, and delivery, not just filling headcount. The best practices come built in.
An extension of what you do
We work inside your tools and follow your rules, branding, and guidelines. To your customers and your own team, it simply looks and feels like your company at work — because it is.
You set the direction. We run everything else.
A managed team isn't a list of names on an invoice. Nearwork owns the day-to-day operation — hiring, onboarding, coverage, quality, and reporting — so the team performs like it sits in the office next door.
Direction, goals, and the final say
The entire day-to-day operation
Build the team you need, not a one-size-fits-all package.
Nearwork manages focused teams around SLAs, quality, reporting, and business outcomes — across the roles your company needs most.
Customer Service
Omnichannel support, ticket QA, macros, escalation paths, and service-level reporting.
Marketing
Content, paid media, lifecycle, social, design coordination, and weekly growth reporting.
Developers
Frontend, backend, QA, DevOps, sprint support, and technical delivery visibility.
Sales
SDRs, AEs, revenue operations, lead qualification, pipeline hygiene, and call reviews.
Operations
Administrative support, process execution, data cleanup, reporting, and workflow ownership.
Finance & Admin
Bookkeeping support, reconciliations, billing ops, finance admin, and documentation routines.
All of that, at 60–70% less than an onsite team.
Pick a function and run the math for a 10-person team. Whatever you're staffing, Nearwork's published rates land 60–70% below a fully-loaded in-house U.S. team.
A 10-person mid-level customer service team hired locally — every cost sits on your books.
- Local market salaries
- Benefits & payroll taxes
- Office, equipment & tooling
- HR, recruiting & management
The same 10 specialists at $1,750/mo — fully managed, nothing else to buy.
- $1,750/mo per specialist, in your tools
- Account manager, expert lead & QA
- Reporting & escalation included
- Benefits, office & recruiting all included
Illustrative for a 10-person team. The U.S. figure is an estimated market equivalent for the same role and seniority; Nearwork rates are published monthly rates, rounded to the nearest $250. Your exact number depends on role mix and team size.
You stay in control, without running the day-to-day.
Everything the team does is measurable: what's on track, what's falling behind, what needs escalation, and where to improve next. Sit down with Nearwork and review the numbers whenever you need.
Attendance, coverage, and standups handled — blockers surface the same day, not at month end.
SLA, productivity, and quality numbers land in your inbox with clear next actions.
A business review with your account manager: results, trends, and the improvement plan.
From team design to daily operation.
Design
Define team size, roles, schedule, SLA targets, reporting needs, and business outcomes.
Recruit
Nearwork sources and evaluates the team, including technical ability, English, and culture fit.
Launch
We onboard the team into your tools, workflows, brand guidelines, and communication cadence.
Operate
Account management, expert team leads, reporting, QA, escalation, and support keep the team moving.
Want a remote team that feels like yours?
Nearwork can design, hire, support, and operate a dedicated team around your SLAs and business needs.