Helpdesk Support Lead
-52%
US local$92,000
Agency$78,500
Nearwork$43,800
Annual savings$48,200
On demand remote staffing for US companies. Built around your role. Results from day one.
40+ US companies hiring through Nearwork
Some teams need one strong hire. Others need a legal employer, a managed operation, or a partner engine they can resell. Nearwork gives you the model without forcing you into one box.
Nearwork sources, screens, assesses, and presents finalists directly for your team. You see evidence, not resume piles.
Contracts, payroll, benefits, compliance, and local HR support so you can hire in Colombia without opening an entity.
Build a dedicated remote team with account management, performance visibility, SLA reporting, and operational support.
Offer recruiting, EOR, and talent operations under your brand while Nearwork powers the engine behind the scenes.
Filter by role, hover for a quick look, or click any region for a full breakdown — including English fluency and salary savings.
Largest bilingual professional market in Colombia, with the deepest pools for operations, customer success, sales, finance, and software roles.
Colombia sits in EST with no daylight saving — 6–8 hours of daily overlap with every US/Canada zone.
A structural shift in how teams are built. We compare annual total compensation inclusive of benefits and overhead across standard hiring channels.
iEstimates vary by seniority, role scope, benefits, location, hiring model, and market conditions. Final compensation and savings are confirmed during role calibration.
Based on one Helpdesk Support Lead. Savings grow as you add roles or build managed teams.
Calculate your team savingsSkill checks, English level, DISC profile, recruiter notes, and role-fit context are visible before you spend interview time.
Recruiting can connect into EOR, managed teams, payroll, and ongoing employee support when you need it.
Nearwork does not only find talent. We help you run a clean remote hiring process from brief to onboarding.
Every client gets their own private dashboard — the same one you saw at the top of this page. Real-time pipeline. AI-scored profiles. Skill radars and DISC analysis on every candidate.
We reduced our labor costs by 58% on our first hire — and got a stronger CSM than our last in-house candidate. The dashboard made everything transparent. Every candidate scored, every stage visible.
I was skeptical about remote hiring. After the first interview, I realized the quality is genuinely remarkable — technically sharp, C1 English, and culturally aligned with our team.
We've made three remote hires through Nearwork. The pipeline visibility is something no other staffing agency offers. You always know exactly where every candidate stands.
We work exclusively with top remote talent for US and Canadian companies. If you're C1 English and looking for remote work with global teams, Nearwork is your door.
Flat placement fees. No percentage of salary. No hidden markups. Reduce labor costs further with a retainer plan — the more you hire, the lower your per-hire fee.
Book a free 30-minute consultation. We'll understand your role, walk you through the on demand hiring process, and give you a clear picture — no commitment required.