Services
Direct RecruitingEORStrategic Partner ProgramManaged Team
Industries
Customer serviceTechnologySalesFinance & accountingMarketingOperations & admin
More
PricingEOR pricingCandidate loginBrowse jobsAboutHow it works
Client loginHire on demand
Managed Team

Your team, run remotely with Nearwork operating beside it.

Build remote teams with Nearwork as the operating layer: recruiting, team support, SLA tracking, reviews, and clear reporting back to your business.

60-70%typical labor cost reduction1account manager and industry lead
Managed team structureNearwork operates · You direct
Your companyAcme Corp
Nearwork operating layerAccount Manager + Industry Lead + Support Team
Team 01Developers5 engineers · 98% SLA
Team 02Customer Support20 agents · 95% SLA
Team 03Marketing4 specialists · 94% SLA
Cost advantage

Build the team you need without the onsite overhead.

Instead of spending hundreds of thousands of dollars per year on local salaries, benefits, office costs, management layers, and HR overhead, Nearwork gives you a managed remote team with the operating structure included.

Traditional onsite team$850k / year

Example for 10 US-based employees at $65k salary, plus benefits, office, equipment, HR, recruiting, and management overhead.

  • $650k base salary
  • $130k estimated benefits
  • $70k+ overhead and hiring cost
vs
Nearwork Managed Team$330k / year
$520k saved / year

Example for 10 remote employees at $2,250/mo average fully managed cost, plus Nearwork operating support.

  • $270k annual team cost
  • $60k managed operating layer
  • Account manager, industry lead, and reporting included
Managed team types

Build the function you need, not a one-size-fits-all team.

Nearwork can manage a focused team around SLAs, quality, reporting, and business outcomes across the roles your company needs most.

CS

Customer Service

Omnichannel support, ticket QA, macros, escalation paths, and service-level reporting.

MK

Marketing

Content, paid media, lifecycle, social, design coordination, and weekly growth reporting.

DV

Developers

Frontend, backend, QA, DevOps, sprint support, and technical delivery visibility.

SL

Sales

SDRs, AEs, revenue operations, lead qualification, pipeline hygiene, and call reviews.

OP

Operations

Administrative support, process execution, data cleanup, reporting, and workflow ownership.

FN

Finance & Admin

Bookkeeping support, reconciliations, billing ops, finance admin, and documentation routines.

Operating layer

It is your team. Nearwork keeps the operation running.

The team works toward your goals, in your tools, with Nearwork providing the structure around performance, accountability, communication, and escalation.

01

Dedicated Account Manager

Your point of contact for updates, reporting, stakeholder communication, and issue resolution.

02

Industry Lead

A role-specific operator reviews the numbers, team behavior, QA, and process health.

03

Support Team

Nearwork helps the remote team with coordination, attendance, escalations, and day-to-day needs.

04

SLA Reporting

You get visibility into SLA performance, quality, productivity, blockers, and next actions.

Review anytime

Sit down with Nearwork and review the numbers whenever you need.

We make the operation measurable: what is being done, what is falling behind, what needs escalation, and where the team can improve. You keep control without having to manage every remote detail yourself.

Monthly Business ReviewMay
SLA attainment96%
Productivity91%
Quality score92%
Team health88%
Next action: add one QA calibration session and update escalation macros before next review.
How it works

From team design to daily operation.

01

Design

Define team size, roles, schedule, SLA targets, reporting needs, and business outcomes.

02

Recruit

Nearwork sources and evaluates the team, including technical ability, English, and culture fit.

03

Launch

We onboard the team into your tools, workflows, performance expectations, and communication cadence.

04

Operate

Account management, industry leadership, reporting, QA, escalation, and support keep the team moving.

Want a remote team that feels like yours?

Nearwork can design, hire, support, and operate a dedicated team around your SLAs and business needs.

Book a team strategy call