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FAQ

Questions,
answered.

Everything teams ask before their first hire. Still unsure about something? We will walk you through it on a quick call.

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If your question is not here, book a quick call and we will answer it directly — no pressure, no obligation.

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Where are your professionals based?

In Colombia — a deep, English-fluent talent pool in a time zone that overlaps North American business hours, with a strong culture of remote, US-facing work.

How do you vet candidates?

Every candidate goes through role-specific skills assessments, an English fluency evaluation, behavioral profiling, plus reference and background checks. You see all of it in their profile before you commit.

Will they work in my time zone?

Yes. Our talent works your business hours, so there is real-time overlap for standups, calls and collaboration — not just async handoffs.

How fast can I actually hire?

Most teams see their first vetted shortlist in about 10 business days and complete a hire within two to three weeks — far faster than building a pipeline yourself.

How is pricing structured?

A flat placement fee per successful hire, with an optional membership that lowers that fee if you hire often. Never a percentage of salary, and no surprise invoices. See the full breakdown on our pricing page.

What if a hire does not work out?

You are covered by a replacement guarantee — 3 to 6 months depending on your plan. If a placement is not the right fit, we source and onboard a replacement at no additional placement fee.

Who handles payroll, taxes and compliance?

We can. Through our Colombia EOR, Nearwork acts as the employer of record — running payroll and staying compliant with local labor law — so you never open an entity or chase paperwork.

Do I have to use the EOR?

No. Direct recruiting and EOR are separate. Many clients hire the talent and run their own contracts; others add EOR so employment, payroll and benefits are fully handled. It is your call.

Is my data and IP protected?

Yes. Every engagement is covered by NDAs, with device security and access controls in place so your systems, data and intellectual property stay protected.

What roles can you fill?

We staff across every white-collar function — customer service, software, sales, finance, marketing, operations and more, from individual contributors to team leads.

Still have a question?

Book a quick call and we will answer it directly — then start sourcing if you are ready.

Free consultation · No commitment · 6-month replacement guarantee